team fcp answers and explanations

[BCsparky 0]

I originally posted this in a different threadThere are two methods that Pokerroom skins use to calculate the awarding of bonus money. The least common method is the one used by FCP. That is a straight percentage of rake returned, right now you're giving a 50% rakeback. This is fine for a reload bonus, but a little on the low side for a signup bonus intended to attract new costumers. The other method is based on points required to earn a bonus. The standard among most of the Pokerroom skins and Pokerroom itself is that you need 10 points for every bonus dollar. So if a player has $100 in bonus pending, that player would be required to earn 1000 points to release the full bonus amount($100). For every 10 cents in rake, each player dealt into the hand receives .07 point So if the rake in a pot is $1 every player dealt in would receive .7 point For a person playing in a 10 handed game with 10 points needed for each dollar in bonus, this works out to a 70% rakeback. You can adjust the points required to clear a bonus depending on the type of bonus. For a signup bonus you could require a player to earn 10 points for each bonus dollar. And on a reload bonus you can adust it to whatever you desire. For instance 12 or 15 points required per bonus dollar released. From my experience on other forums that I frequent this latter method is preferred by most players.

[Guest Team FCP]

I originally posted this in a different threadThere are two methods that Pokerroom skins use to calculate the awarding of bonus money. The least common method is the one used by FCP. That is a straight percentage of rake returned, right now you're giving a 50% rakeback. This is fine for a reload bonus, but a little on the low side for a signup bonus intended to attract new costumers. The other method is based on points required to earn a bonus. The standard among most of the Pokerroom skins and Pokerroom itself is that you need 10 points for every bonus dollar. So if a player has $100 in bonus pending, that player would be required to earn 1000 points to release the full bonus amount($100). For every 10 cents in rake, each player dealt into the hand receives .07 point So if the rake in a pot is $1 every player dealt in would receive .7 point For a person playing in a 10 handed game with 10 points needed for each dollar in bonus, this works out to a 70% rakeback. You can adjust the points required to clear a bonus depending on the type of bonus. For a signup bonus you could require a player to earn 10 points for each bonus dollar. And on a reload bonus you can adust it to whatever you desire. For instance 12 or 15 points required per bonus dollar released. From my experience on other forums that I frequent this latter method is preferred by most players.

What you have described is accurate and being looked into by FCP. It's not a change that could happen right away due to some added programming requirements. Thanks for the post.

[GrinderMJ 0]

I'm sorry but your deposit system is completely retarded. I can't deposit 1000 dollars without faxing you my drivers license, utility bill, and a letter stating my intentions are you serious? No other website I have ever played on made me do this. I wanted to join this site because of all the cool fcp people but all the overdramatics have caused me to just say screw it. You really lose money when you make people jump through hoops to deposit money on your site. Thanks

[custom36 4]

I'm sorry but your deposit system is completely retarded. I can't deposit 1000 dollars without faxing you my drivers license, utility bill, and a letter stating my intentions are you serious? No other website I have ever played on made me do this. I wanted to join this site because of all the cool fcp people but all the overdramatics have caused me to just say screw it. You really lose money when you make people jump through hoops to deposit money on your site. Thanks

http://www.neteller.com

[Guest Team FCP]

I'm sorry but your deposit system is completely retarded. I can't deposit 1000 dollars without faxing you my drivers license, utility bill, and a letter stating my intentions are you serious? No other website I have ever played on made me do this. I wanted to join this site because of all the cool fcp people but all the overdramatics have caused me to just say screw it. You really lose money when you make people jump through hoops to deposit money on your site. Thanks

It's a challenging balancing act. If a poker site has no verification process, then it is succeptable to chargebacks (which can be very costly). If it has a verification process, then some players are turned off.Keep this in mind though...most of the quality poker sites have a verification process. Some just wait until the player attempts to cashout/withdrawal his money. For sites like FCP, once you have gone through the verification process during the deposit stage, you should not have to go through the same process during withdrawal (naturally there are exceptions).

[mb5322 0]

I originally posted this in a different threadThere are two methods that Pokerroom skins use to calculate the awarding of bonus money. The least common method is the one used by FCP. That is a straight percentage of rake returned, right now you're giving a 50% rakeback. This is fine for a reload bonus, but a little on the low side for a signup bonus intended to attract new costumers. The other method is based on points required to earn a bonus. The standard among most of the Pokerroom skins and Pokerroom itself is that you need 10 points for every bonus dollar. So if a player has $100 in bonus pending, that player would be required to earn 1000 points to release the full bonus amount($100). For every 10 cents in rake, each player dealt into the hand receives .07 point So if the rake in a pot is $1 every player dealt in would receive .7 point For a person playing in a 10 handed game with 10 points needed for each dollar in bonus, this works out to a 70% rakeback. You can adjust the points required to clear a bonus depending on the type of bonus. For a signup bonus you could require a player to earn 10 points for each bonus dollar. And on a reload bonus you can adust it to whatever you desire. For instance 12 or 15 points required per bonus dollar released. From my experience on other forums that I frequent this latter method is preferred by most players.

What you have described is accurate and being looked into by FCP. It's not a change that could happen right away due to some added programming requirements. Thanks for the post.

Will those of us that have been playing and clearing our bonuses get grandfathered in if this changes, and more of our bonus money get cleared if the requirements go down?

[GrinderMJ 0]

I'm sorry but your deposit system is completely retarded. I can't deposit 1000 dollars without faxing you my drivers license, utility bill, and a letter stating my intentions are you serious? No other website I have ever played on made me do this. I wanted to join this site because of all the cool fcp people but all the overdramatics have caused me to just say screw it. You really lose money when you make people jump through hoops to deposit money on your site. Thanks

http://www.neteller.com

Had neteller, lost my account info for it like a retard, so now I use firepay. And TeamFCP actually most sites don't have a verification process on cashouts or deposits where players have to send in id's. This is the first time I've encountered it on any site and I've played stars, full tilt, and partypoker.

[mb5322 0]

I initially played all day on the 8th, and had a portion of my bonus money clear that night at 12 am est. I played all day on the 9th, however that night at 12am est no more bonus money cleared, I called and they said it would be tonight at 12 am est. I just checked my account and no more of my bonus money cleared, I called support and they said it might update by 3:15 am est, if not call back tomorrow. This doesn't seem right, can you clarify when the money is supposed to be released into our account, and if possible could you check on my account my FCP points and everything else in my account has updated, except for my bonus money. fcp poker room name=mb5322 email=OfcBerry@hotmail.com, Thanks in advance

[ethanhunteg 0]

tried to get FCP working with pokertracer but it seems like FCP isn't saving hand histories in a database file like other pokerroom skins. Will FCP have pokertracker capability in the future? or does it now and i'm missin it?

You probably didn't choose "Enable Statistics" from the main lobby "Sraristics" menu. It is working like a champ with PokerTracker for me.Put me down as another vote for using the raked hand points system for clearing bonus instead of the percentage of rake paid system.

thank you

[insano 0]

My "Free Money" from the 2 free spins at the Casino has been sitting in my Cashier account for more than 3 full days now. When should I expect it to turn into the "Real Money"? It says every 24 hours... But I'm not buying it.

[Guest]

Keep this in mind though...most of the quality poker sites have a verification process. Some just wait until the player attempts to cashout/withdrawal his money. Not one site have I ever been to makes you go through this process before you are allowed to use your money. Note I didn't say deposit because they will take your money but they wont allow you to move it over (anything over $99.00 worth) unit you verify your identity. How can they take you money from your checking account but not allow you to use it? That makes no sense and it sounds illegal to me. If your not going to allow a person to be able to use their money without going through this whole song and dance routine first then they shouldn't be allowed to take a person money until the music has stopped playing. The way it's set up I can't even touch my winnings or bonus money cleared until I decide to dance to the music. All money earned is in that stupid first door account just waiting to be transferred over but it can't until the fat lady sings. I have accounts at Bodog, PR, PS, UB,FTP,NP,RVP, Bugsy and PP. I gathered a lot of accounts over the last couple of years and not once did I ever have to jump through hops to put money into an account to be able to use it. Taking money out I completely agree with it, but not to play with it.

[Sysvr4 0]

My "Free Money" from the 2 free spins at the Casino has been sitting in my Cashier account for more than 3 full days now. When should I expect it to turn into the "Real Money"? It says every 24 hours... But I'm not buying it.

I just transferred mine to my poker account and I think it added to my poker "free money" (bonus). That's a perfectly fine result if that's what happened... can anyone else confirm this?Jeff

[virus five 0]

Had neteller, lost my account info for it like a retard, so now I use firepay.

Between live telephone support and emailing your account IDs, I don't see how you can't recover your information.

[rinswun 6]

just a quick question. will fcp be running any sats to wpt events or the wsop at some point?

[Stealth Beagle 0]

My "Free Money" from the 2 free spins at the Casino has been sitting in my Cashier account for more than 3 full days now. When should I expect it to turn into the "Real Money"? It says every 24 hours.

I'm in the same boat. I keep checking every day but still no change.

[GWCGWC 83]

Couple of things. PokerTracker has worked with Pokerroom for quite some time. Go to the website.I didn't have any problems making my initial deposit. I haven't recieved an email from FCP saying the deposit was successful, but I'm playing and that's all that matters to me.Bonus is tough to clear even at the 2:1 ratio when it's based soley on money I contribute to the rake verse being delt into a hand that is raked. The site is tough to navigate. This probably has more to do with me than with FCP.My biggest beef with FCP is that I am removed from a table WAY to quickly. It seems that if I miss one blind, I'm removed. Most sites wait for 3 missed blinds. Huge props to the support team!

[jayboogie 0]

I signed up as a charter member, but haven't received any of the e-mails and when I signed up on FCP with the same e-mail address I used, I don't think I was signed up as a Charter Member.

[flintsword 4]

We can’t stress enough how much Daniel wants these new features to be something great for the whole FCP Community.  And to take Full Contact Poker to the next level, he had to sell (not sell out) certain FCP assets to make this happen, and though Daniel is now purely an endorser and consultant to FullContactPoker.com, he still has HIS strong voice within the broader FCP Community.  This is, literally, only the beginning as we are 24 hours into the re-launch…things will only continue to get better and better.

This statement concerns me far more than anything else covered in this email.

I have deposited my money with a credit card. Primitive I know, but it should work. Well, the money was deposited into the general account but I cannot move it to the poker account.I am asked to participate in an "account verification proceedure" and the text of the email I received is below:

Thank you for choosing Full Contact Poker.  Full Contact Poker has added a player protection feature for your account.  The Poker Verification Program is for the benefit of all members of Full Contact Poker.  You will be required to participate in the verification program when you make a credit card deposit at Full Contact Poker.  A non-verified account may only transfer a maximum of $99.00.  Each credit card used is subjected to the verification program.  <<insert player name>>, you have only used 1 credit card.  Please send the following documents by way of fax or e-mail:  1)   A copy of each Credit Card used on your wagering account, front and back.  2)   A copy of some form of photo ID (front and back), such as a Driver's       License, passport, or national identity card; indicating your date of birth.  3)   A copy of a recent utility or telephone bill indicating your name and the correct address.  4)   Completed Authorization Form (copy attached).  Please keep in mind if you use a new credit card after your account has been verified you will be asked to complete the verification program again.  Thank you for your co-operation and understanding.  Be sure to check out this week's exciting Tournaments!  Sincerely,  Krystal  Full Contact Poker  support@fullcontactpoker.comPhone:   1-877-797-3365  flintsword wrote:  Live Support Message Delivery:-------------------------------------------Ok, it has been a week and I *still* cannot transfer any money from my regular account to my poker acount. Please let me know what to do so I can play poker on this FCP

I know of no other poker sites (I play on six) that requires this sort of verification. Furthermore, in this day and age of identity theft, I am really, really leary :shock: about sending this kind of information to anyone. If the information is forwarded offshore it is worse.Also, I am asked to fax the information but no fax number is provided.No "Authorisation Form" was attached to the email.I have looked for some sort of link on the site dealing with the trustworthiness of the organization that DN sold fullcontactpoker to, but have not yet tracked it down.The email I received does not even state clearly that this information will be treated as confidential and will only be used for verification purposes. Even if they did, I would also expect some sort of statement that the physical records would be kept secure.This is not very professional.I would recommend an email addressing the issue of confidentiality of data to all FCP to clear the air on that issue.The standard email on verification needs to be improved substantially (note they did not even fill in my name they were so rushed).I know there are a million things to fix and the entire FCP site support team is probably being run off their feet, so I am being patient.It is still early days in the launch.

[Smokewagons 0]

Why not just use Neteller Flintsword? You mentioned no other poker site making you go through this verification process but I don't know of another site allowing you to use a credit card to deposit. I personally would be glad they verified it was me just in case my credit card was stolen, eventhough IMO there are better ways to verify this information. Your concerns are valid but I was just wondering why you didn't bypass this inconvienence by just using neteller

[flintsword 4]

Why not just use Neteller Flintsword? You mentioned no other poker site making you go through this verification process but I don't know of another site allowing you to use a credit card to deposit. I personally would be glad they verified it was me just in case my credit card was stolen, eventhough IMO there are better ways to verify this information. Your concerns are valid but I was just wondering why you didn't bypass this inconvienence by just using neteller

You are right, I should switch over to neteller. So far I have *always* used one specific credit card for my initial deposits to sites, with absolutely no problems.Just so we are clear, they *did* process my credit card and the company that bought FCP *has* my $500 initial deposit, ... they just won't let me tranfer it to the poker account to play with it without this verification process. So the credit card is "verified" enough to take the money, but not "verified" enough to put it to work on the poker site.The information being asked is very serious information and credit theft is a real problem, hence my reservations.If anything, that concern alone makes your point valid and Neteller *should* be used.

[Guest]

You mentioned no other poker site making you go through this verification process but I don't know of another site allowing you to use a credit card to deposit.I've used my same credit card/debit card for every one of my accounts over the past two years and never once was asked for a copy of my credit card to deposit funds into my account. But was asked and did so willingly to take money out. Flint you can transfer $99.00 of your money over to your poker account. But any winnings or bonus dollars cleared will go back into your main account until your information is verified. That is where I am stuck with this thing. I can't use money that I've made or earned through playing on this site only the $99.00 I was able to clear with my first deposit.

[Smokewagons 0]

I agree the information they request is very personal. I don't see a way around them asking for it though. Maybe you could request that your funds be returned and you could just use neteller (or some other online middle man) and avoid these problems

[Guest]

Just so we are clear, they *did* process my credit card and the company that bought FCP *has* my $500 initial deposit, ... they just won't let me tranfer it to the poker account to play with it without this verification process. SadSo the credit card is "verified" enough to take the money, but not "verified" enough to put it to work on the poker site. That is where I question this being legal. How can they take your money freely and then not allow you to use it once they have accepted it? The money was and is gone from my checking account.

[flintsword 4]

Flint you can transfer $99.00 of your money over to your poker account. But any winnings or bonus dollars cleared will go back into your main account until your information is verified. That is where I am stuck with this thing. I can't use money that I've made or earned through playing on this site only the $99.00 I was able to clear with my first deposit.

Many thanks wtfadam. I will move $99 over and start testing the site (I am itching to give the site a "Test Drive" 8) and get a feel for the interface).Not much you can do with $99 but until I work things through, it will have to do.I have always used a credit card to deposit (partypoker, paradise, pokerstars, etc) and never had a problem with that. Verification of my address to receive withdrawls has always been slow but relatively painless.There is a good arguement to made here that by having firmer registration proceedures, FCP avoids craziness down the road, so I am reserving judgement until I know what I am talking about.Many thanks for the tip!

[Bluffs2005 0]

Yes, everyone can use Netteller, and yes, FCP needs some kind ofverification to protect yourself and themselves but what they haveis a bit excessive.