MikeJohnson724 0 Posted June 10, 2007 Share Posted June 10, 2007 About a month ago, I withdrew money from FTP to mywebatm account. I have withdrawn money in the past using the atm card. I went to my atm and all the screens on the atm were normal until the last screen said “I am sorry, you have picked the one thing this machine can’t do.” WTF? Ok, so I went to a couple others and it didn’t work. When I checked my account balance it said the right amount of $300. I know 300 is nothing to most of you, but to someone who plays low stakes it is something.So I went home and called mywebatm. I finally got through and they said that “a hold” was placed on my account. I did not put a hold on my account, and don’t know who did. Obviously, the person on the phone couldn’t help me. I was told about a month ago that a “rush” was put on my account to be looked at. So I figured sometime in the following week, I would get a response and that did not happen.I then called mywebatm about two weeks later. I asked to talk to a manager immediately. It seemed like the lady just handed the phone to the person next to her who claimed to be the manager. So I told the lady my situation. She said “I can’t do anything about this. I will put a rush on the account.” lol. So it’s been about a month now and no response. In the meantime, they’re obviously charging me my fees every month.Fed up at this point, I contacted FTP. I told them what had happened to me and to my surprise, full tilt did not respond in a week. I have had no trouble with mywebatm in the past. So I sent them a second e-mail saying the same thing. They responded with, sorry it was out of there hands. Is it really out of there hands? Obviously my contacts at mywebatm are ridiculous. They told me to use this site to load up. Now I use it and I am getting screwed. What do you guys think I should do? It has been about two weeks since my second “rush” was put on the account, still no response. I posted this on 2+2 and p5 also. Link to post Share on other sites
Czech Razor 0 Posted June 10, 2007 Share Posted June 10, 2007 That really sucks, dude. Unfortunatley, that's essentially what we're all faced with tolerating at this point in time if we want to play online poker. It's probably a blanket statement to say the legislation caused all this, but we can all clearly see how much more efficient cashing out was in the past. The only thing you can really do is to keep emailing both MyWebAtm and FTP Customer Service and hope that your persistence with the issue forces them into dealing with it. Good luck. Link to post Share on other sites
zimmer4141 0 Posted June 10, 2007 Share Posted June 10, 2007 Yeah, this sucks bad.I really don't trust any of the middleman withdrawl sites, just have the sites send you a check. FullTilt will do this if you cash out more than $150. I've withdrawn by check a few times from them, it comes in a few days and is much easier than using a middleman. Link to post Share on other sites
Czech Razor 0 Posted June 10, 2007 Share Posted June 10, 2007 Yeah, this sucks bad.I really don't trust any of the middleman withdrawl sites, just have the sites send you a check. FullTilt will do this if you cash out more than $150. I've withdrawn by check a few times from them, it comes in a few days and is much easier than using a middleman.So can OP re-depost back to Full Tilt and then request a check from them? Link to post Share on other sites
cubsfan44 0 Posted June 10, 2007 Share Posted June 10, 2007 Yeah, this sucks bad.I really don't trust any of the middleman withdrawl sites, just have the sites send you a check. FullTilt will do this if you cash out more than $150. I've withdrawn by check a few times from them, it comes in a few days and is much easier than using a middleman.QFT from top to bottom Link to post Share on other sites
MikeJohnson724 0 Posted June 10, 2007 Author Share Posted June 10, 2007 I can't deposit on ftp from mywebatm. Basically they froze my account. I can't move money anywhere. Link to post Share on other sites
CROPE 0 Posted June 10, 2007 Share Posted June 10, 2007 Clearly, MyWebATM has the absolute worst customer service. It is pretty much pointless to call them, and, after a heated phone conversation with them myself on Friday, I'm now convinced that they only hire the most incompetent people. Link to post Share on other sites
daddypoker23 0 Posted June 10, 2007 Share Posted June 10, 2007 Clearly, MyWebATM has the absolute worst customer service. It is pretty much pointless to call them, and, after a heated phone conversation with them myself on Friday, I'm now convinced that they only hire the most incompetent people.there is no point for a recreational poker player to play online anymore. Link to post Share on other sites
zimmer4141 0 Posted June 10, 2007 Share Posted June 10, 2007 there is no point for a recreational poker player to play online anymore.Maybe there isn't a casino within a few hours for them? Just sayin... Link to post Share on other sites
Balloon guy 158 Posted June 10, 2007 Share Posted June 10, 2007 Clearly, MyWebATM has the absolute worst customer service. It is pretty much pointless to call them, and, after a heated phone conversation with them myself on Friday, I'm now convinced that they only hire the most incompetent people.THAT explains why they keep invitng me for career day Link to post Share on other sites
MikeJohnson724 0 Posted June 10, 2007 Author Share Posted June 10, 2007 I don't live far from a casino...I live in Vegas. I enjoyed online poker once in a while though, this 300 dollar bad beat will definitely make me quit online poker until all this gets sorted out. Link to post Share on other sites
Czech Razor 0 Posted June 10, 2007 Share Posted June 10, 2007 I don't live far from a casino...I live in Vegas. I enjoyed online poker once in a while though, this 300 dollar bad beat will definitely make me quit online poker until all this gets sorted out.Bizarro World ... Link to post Share on other sites
finztotheleft 0 Posted June 11, 2007 Share Posted June 11, 2007 Sorry Mike, that sucks Link to post Share on other sites
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