I Was Apparently Cheated At Pokerstars. Great Support Team

[serge 904]

Not sure if this has happened to anyone before but just got this email, along with $6.23 credited to my account(yes i m not a nose bleed player)

 

 

 

 

 

 

 

 

 

Hello,

 

PokerStars has become aware of a situation involving a violation of our Terms of Service, to the potential detriment of other players. You participated in games that were under consideration in this case and as a result you may have been adversely affected.

 

In a case such as this it is our policy to confiscate the balances of the offender(s) and for PokerStars to add funds where appropriate. This compensation pool is then distributed to players potentially affected in as fair a way as possible.

 

To confirm your credit, please log onto your PokerStars account, go to the 'Cashier' screen and click the 'History' button. Your share will be shown as "REFUND", followed by the amount of the credit.

 

The integrity of the games at PokerStars is of paramount importance and appropriate action will always be taken when players operate outside the Terms of Service. PokerStars works hard to police the games in order to pro-actively prevent such instances. However, in cases where it is discovered that rules breaches have occurred, the aim is to ensure that any players affected are compensated appropriately.

 

We regret that we will be unable to answer questions as to how your specific credit amount was calculated. Likewise, we are not at liberty to identify the specific games or player(s) in question. Suffice to say that the offender(s) have been barred from the site and you will not encounter them again.

 

Thank you for your continued play at PokerStars. Please let us know if we can help you with any further issues or questions.

 

Regards,

 

PokerStars Game Integrity Team

[Jam-Fly 8]

well played PokerStars

[David_Sklansky 1,903]

This happens a lot at the lower stakes. Back when I played on PS and FTP, I probably had it happen 5 times.

 

(At the higher stakes, the colluders are much better at not getting caught.)