EStormOk 0 Posted September 5, 2010 Share Posted September 5, 2010 Topic and description says it all.Tried to reset mypassword this afternoon. Watch football and now 8 hours later it hasn't been reset.Is this standard? I also emailed support about 8 hours ago and have not heard from them either. Link to post Share on other sites
JustLikeNegs 1 Posted September 5, 2010 Share Posted September 5, 2010 Topic and description says it all.Tried to reset mypassword this afternoon. Watch football and now 8 hours later it hasn't been reset.Is this standard? I also emailed support about 8 hours ago and have not heard from them either. should be instant Link to post Share on other sites
EStormOk 0 Posted September 6, 2010 Author Share Posted September 6, 2010 Just to update, it is now a day later and 4 emails total and still no reply or access to my account! Link to post Share on other sites
kobe2odom8 14 Posted September 6, 2010 Share Posted September 6, 2010 Just to update, it is now a day later and 4 emails total and still no reply or access to my account!pokerstars is normally very quick with emails, did you mark email urgent? Link to post Share on other sites
FCP Bob 1,321 Posted September 6, 2010 Share Posted September 6, 2010 Just to update, it is now a day later and 4 emails total and still no reply or access to my account!one likely explanation is that your spam filters aren't allowing e-mails from Poker Stars to be sent to you Link to post Share on other sites
EStormOk 0 Posted September 7, 2010 Author Share Posted September 7, 2010 one likely explanation is that your spam filters aren't allowing e-mails from Poker Stars to be sent to youI took the steps they suggested on their website and it didn't work. Shortly after I posted the last time in this thread I checked out a little more of the details of my blocked list and for some reason support@pokerstars.com was blocked. Doh!I don't know how that ever happened but it did. I have never mark any of their emails as spam. I forgot to come back to this thread last night and let every body know how big of a dolt I was. Link to post Share on other sites
EStormOk 0 Posted September 7, 2010 Author Share Posted September 7, 2010 pokerstars is normally very quick with emails, did you mark email urgent?I agree with your statement, that is why I posted here to see if anyone else has had similar problems recently.:eggonfacesmiley: Link to post Share on other sites
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