Norhas99 0 Posted October 20, 2006 Share Posted October 20, 2006 Has anyone ever had the problem with Full Tilt by being able to connect to the site, but unable to log into your account? I got kicked out of my tournament, but not disconnected, so I exited the site, and restarted it. I am able to log in to the site, but when i try to log into my account, I get a "Waiting for Permission to Log In..." message....and after a couple minutes, another message pops up that says "The account you are attempting to access has denied your log-in." I am currently watching myself at my table being blinded off, this is assanine. Link to post Share on other sites
Norhas99 0 Posted October 20, 2006 Author Share Posted October 20, 2006 Anyone know anything? Tried emailing support over 30 min. ago with no response... Link to post Share on other sites
mcpickl 0 Posted October 20, 2006 Share Posted October 20, 2006 Anyone know anything? Tried emailing support over 30 min. ago with no response...yes, you need to shut your computer off and restart. Or even better, they told me i couldn't get a refund because i eventually made it back to the tournament. If you are real shortstacked, dont even bother going back and try to get a refund.when you eventually get hold of support they will tell you your graphics card is outdated, even though you can clearly see your table, you just aren't allowed to play. its awesome isnt it?i quit FullTilt until this week. since they are supporting me, I figured i should reciprocate so I am grudgingly going back.good luck Link to post Share on other sites
quadaces 0 Posted October 20, 2006 Share Posted October 20, 2006 Logged right on. No problems Link to post Share on other sites
soup 0 Posted October 20, 2006 Share Posted October 20, 2006 Has anyone ever had the problem with Full Tilt by being able to connect to the site, but unable to log into your account? I got kicked out of my tournament, but not disconnected, so I exited the site, and restarted it. I am able to log in to the site, but when i try to log into my account, I get a "Waiting for Permission to Log In..." message....and after a couple minutes, another message pops up that says "The account you are attempting to access has denied your log-in." I am currently watching myself at my table being blinded off, this is assanine.Yes, I had the same problem tonight. I was playing in 2 $50 SNG's, I had a huge chip lead with 5 left on each table. Like you I was booted off. Same error messages and same problem with contacting support. I watched myself blinded off in 4th on both tables. I sent 3 emails, no response. I even tried to reboot my cpu and recycle my modem and router. This was at 7pm, 3 hours later I still can't login. Link to post Share on other sites
Norhas99 0 Posted October 20, 2006 Author Share Posted October 20, 2006 Sweeet......Dear Tilter,On Thursday afternoon (US Eastern Time), our game began experiencing issues that prevented certain players from logging on to Full Tilt Poker.We are working on correcting this problem and we expect to restore full access to your account no later than 9 AM ET on Friday. While it may be possible that your account access will be restored earlier, it is our expectation that you will not be able to log on to Full Tilt Poker before 9 AM on Friday, October 20th.We apologize for the inconvenience, and we are currently evaluating options concerning compensating you for this inconvenience. We will take appropriate action regarding compensation once service has been restored. In addition, we will make sure you receive full credit towards our Ironman promotion for any days for which you were affected.If you have any questions or still have trouble accessing your Full Tilt Poker account after 9 AM ET on Friday, please contact us at support@fulltiltpoker.com.Thank you again for your patience as we work to resolve this problem. We look forward to seeing you at the table.Sincerely,Team Full Tilt Link to post Share on other sites
djrobo 0 Posted October 20, 2006 Share Posted October 20, 2006 Sweeet......Dear Tilter,On Thursday afternoon (US Eastern Time), our game began experiencing issues that prevented certain players from logging on to Full Tilt Poker.We are working on correcting this problem and we expect to restore full access to your account no later than 9 AM ET on Friday. While it may be possible that your account access will be restored earlier, it is our expectation that you will not be able to log on to Full Tilt Poker before 9 AM on Friday, October 20th.We apologize for the inconvenience, and we are currently evaluating options concerning compensating you for this inconvenience. We will take appropriate action regarding compensation once service has been restored. In addition, we will make sure you receive full credit towards our Ironman promotion for any days for which you were affected.If you have any questions or still have trouble accessing your Full Tilt Poker account after 9 AM ET on Friday, please contact us at support@fulltiltpoker.com.Thank you again for your patience as we work to resolve this problem. We look forward to seeing you at the table.Sincerely,Team Full TiltGlad to hear that things will be made right. I havent ever had the problem that you experienced, but I am glad that support is fixing it. Link to post Share on other sites
aucu 3 Posted October 20, 2006 Share Posted October 20, 2006 There is a long thread at 2+2 about this, FTP is having some growing pains.Watch out if you are a new player when you make your 1st cashout, ther have to do an audit and with all the new players it may take 2-3 days and some accounts have been locked for this time. Link to post Share on other sites
aadams_22 3 Posted October 23, 2006 Share Posted October 23, 2006 Logged right on. No problemssame with me Link to post Share on other sites
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