I Was Screwed Out Of A Tourny (not A Bad Beat)

[jowest 0]

So this past weekend was the annual "Poker Weekend". My friends and I do this every year. We usually hit Reno as we all have family and friends there but this time we hit the Indian casinos here in Oregon. The first stop for me was a $120 $10k gtd tourny at Spirit Mountain casino. I was playing well but barely surviving because I was completely card dead. I had a really tight image so that let me steal blinds to stay alive.After 2 hours of play we were at the $100-$200 blind level and I had $1800 in chips. I was in position and it was folded to me. I raised 3 times BB and Big blind puts me all in. I call because this guy really sucks and thinks any Ace is good. I have Ace 9 off suite and he has Ace 10 off suite......figures.Anyway the dealer grabs our cards and places them in front of him and proceeds to deal. Now I thought that was weird because no other dealer was doing this. If we were all in before we kept our cards in front of us. Oh well not too big of a deal. I could tell from the way the dealer was acting, he was relatively new. He had to think about situations longer than other dealers would and he made a few smaller mistakes up to this point. The board comes out really really fast. I was assuming I was not going to win considering I was so dominated so I was already standing and putting on my jacket. Turns out the board brinds an Ace but no 9 so I thought I was out but low and behold it brought 4 clubs and I had the 9 of clubs! Sweet! The dealer announces that the 10 played and mucked our cards!!!!!!! He pushes the pot and I say, "Wait I hit the flush". The dealer still pushes the pot to my opponent and says "what did you say?" The dude on my right says "he had the 9 of clubs for the flush on the river". The dealer said, "No he didn't". And that was the end of that. I asked one more time and he said he was sure I did not have it and started dealing the next hand. I considered asking for a floor but what could he do? The cards were mucked and the next hand was being dealt faster than I could realize how bad my balls hurt from being kicked so hard.I went for a walk to calm down.What could I do?

[7s7c 0]

Not go for a walk. Keep standing there complaining.

[RayPowers 0]

You obviously stop him from doing any further action and call the floor and explain the situation. Mention the other guy agrees you had the club, try not to let the dealer mix the rest of the deck with the muck. Make mentions of if they have any cameras overhead that could show the hands. Yell a lot.I don't think there's any way I am leaving in that situation without my buy in refunded at the very least.Ray

[HubDub04 0]

Easy. You call the floor and you tell them to check the cameras and talk to the other players at the table. This sort of thing should not happen. Especially in a Casino.

[tobytobey 0]

I've noticed in this and other threads/responses of asking the casino to check the cameras to help remedy a situation.Does this ever happen? Has anyone asked a casino to check the tapes and had them check the tape?I only ask, because I've heard stories where people have asked and been told no.To the OP, it sounds like you got royally screwed.

[RayPowers 0]

I've noticed in this and other threads/responses of asking the casino to check the cameras to help remedy a situation.Does this ever happen? Has anyone asked a casino to check the tapes and had them check the tape?I only ask, because I've heard stories where people have asked and been told no.To the OP, it sounds like you got royally screwed.

Toby,Its a ploy. Its a statement that leads credibility to your statement as well. "Look, I am so positive the dealer is wrong and i'm not just lying to you that I'm willing to let you look at taped evidence showing it" is basically what you are saying with this move.I have never seen them actually check the cameras, but I have seen this comment work to get a ruling in someone's favor.Ray

[Money022 0]

I'm with the others, get the floor person involved. At the least I'm being refunded my entry fee...and also taking the head of the dealer who screwed me over.

[sig331 0]

If you have a player agreeing with you, and no players are disagreeing... tell the dealer to stop (so you may still know where in the deck your cards are) and get the floor.Explain the situation, and get that other player to vouch for you. If no players disagree, it may not be a big deal. If a player wants to disagree and argue, you could pull the 'check the camera' card.

[healeydays 0]

I agree with these folks, Get the floor manager involved imediately. If this is a reputable casino, then they too would want to get this cleaned up ASAP. The dealer would want to rush to the next hand to hide his/her screwup...

[Mercury69 3]

This calls for a hate crime!

[SBriand 4]

They would have had to escort me out of the building if this situation was not rectified properly. That is just plain BS.

[Abbaddabba 0]

Toby,Its a ploy. Its a statement that leads credibility to your statement as well. "Look, I am so positive the dealer is wrong and i'm not just lying to you that I'm willing to let you look at taped evidence showing it" is basically what you are saying with this move.I have never seen them actually check the cameras, but I have seen this comment work to get a ruling in someone's favor.

Works better when it's one players word against hte others.If it's the dealers opinion versus your own, you're probably toast. I cant imagine them ever checking the cameras for something like that.Clearly the only way to resolve the issue is to rob the dealer at gunpoint after he's done his shift.

[dna4ever 2]

I've noticed in this and other threads/responses of asking the casino to check the cameras to help remedy a situation.Does this ever happen? Has anyone asked a casino to check the tapes and had them check the tape?I only ask, because I've heard stories where people have asked and been told no.

side note story from vegas in july this year.I sat down at a blackjack table and proceeded to lay out 3 $20 bills and 1 $100 bill for $160 buyin, was a $10 tableThe lady stacks out my chips, makes the cash drop in the little box, and about this time I realize I only have $80 in chips. I was like wait I gave you $160 and I only have $80. She said No you gave me 4 $20s. I got pretty irate cause I was positive I gave her $160. A couple of other FCP'ers where there with me, but werent paying attn.So I asked her to check the drop I said you should clearly see $100 and 3 $20s laying on top. she said she couldnt do that. So I called the floor. Floor said only security could open the drop. I said well then at least check the tapes. He said he would and then after I played for about 15 minutes he came back and said "the tapes are inconclusive". I was like WTF EVER. Those things can zoom in on a zit on your nose, but you can distinguish if I layed out a $20 or a $100. At this point it wasnt even about the $80, it was about the principle of the thing. Long story short the guy said if you have a problem here is my name, here is the table #, this is the time, here is the phone # for The Gaming Commission, good luck. Jerkhole!I never did follow up on it with the gaming commission, but I should have.

[moneymanbc 0]

Wouldn't there have been more reaction around the table if you had sucked out on the river? Your story didn't seem like it indicated there was. That would make me think it wasn't a club after all. But if it was, maybe you were playing with a bunch of mutes?

[PMJackson21 0]

I've noticed in this and other threads/responses of asking the casino to check the cameras to help remedy a situation.Does this ever happen? Has anyone asked a casino to check the tapes and had them check the tape?I only ask, because I've heard stories where people have asked and been told no.To the OP, it sounds like you got royally screwed.

Yes, I saw it happen on two seperate occassions within a week at the Venetian. (lol, not sure what that says about their dealers). One I missed the details of because it was at another table, but another incident happened at the ft of one of their 110 rebuys they run daily. We were 5-6 handed, and a big pot occured between two players. One player won (obviously) and when the dealer counted up the chips, the guy who lost had wayyyyy less then he should have. They ended up going to the 'eye in the sky' to determine how much each player had, and finally got it resolved. I was chatting with the floor about, it and he said at the end of his shift he has to call in his numbers, and when he is sitting there reading them off a paper in his hand, the security guy will joke and tell him to move his hand and he can just read them via the camera.

[Alpha1494 0]

I've never had this happen to me at a poker table, but I have had similar incidents at table games. When I was recently playing Pai-Gow (no idea why I was playing Pai-Gow) at the Gold Coast (cheap, but right across the street from the Rio), I had scooped a pot but the dealer had put up my comission without paying me out for my bet. I told the dealer, and they exclaimed that it was not possible for them to put up a comission without making a payout first. I called the floor over and explained the situation in a very calm manner. No yelling. I simply said, "I carefully keep track of my chips when playing, and I am 25 dollars short. I don't remember the dealer paying me out, but my comission was put up. Can you please check the tape?" The floor man said no problem, it'll be a few minutes. I continued to play, and after a few hands, the floor man returned and told the dealer to pay me my 25. Even for a whole in the wall casino like the GC, they were very accomodating for the situation. Most casino's shouldn't have a problem going to the tapes to check on a procedural error like this.Alpha

[mobius481 0]

Truth is, you learned a lesson the hard way, the same way I've learned that same lesson. The lesson is this.Never under any circumstances let the dealer take your cards until you have a pot you won in front of youI actually went to the floor with this once and everyone at the table and the guy who was given the pot attested to my cards. I was lucky but it doesn't always work that way. Simply tell the dealer politely that you would like to hold onto your cards. The only reason they take the cards in the WSOP is for the TV shot. There is no other reason to do that. Always hold onto your cards. Sorry you had to learn it that way. You definitely got shafted by an idiot dealer.

[Merby 3]

I've noticed in this and other threads/responses of asking the casino to check the cameras to help remedy a situation.Does this ever happen? Has anyone asked a casino to check the tapes and had them check the tape?I only ask, because I've heard stories where people have asked and been told no.To the OP, it sounds like you got royally screwed.

Yes, i was in a situation where they did check the cameras.In this case, a lady went for a dinner break, but exceeded the one hour maximum time limit allowed for the dinner break. At this point, as usual, the dealer called the floor, and the floor counted the lady's chips under the dealer's careful observation. They worked out that she had $150, removed her chips from the table and seated a new player.Anyway, when the lady finally returned, she was told she missed her "return by" time (she ended up being gone for over 90 minutes) and had to go talk to the floor to collect her chips. This was where things got sticky: she swore she had over $200 in front of her when she went on dinner, and after some earnest discussion, the floor offered to check the cameras... The lady agreed and ten minutes later, we find out that the floor was right and the lady was wrong.End

[jowest 0]

Wouldn't there have been more reaction around the table if you had sucked out on the river? Your story didn't seem like it indicated there was. That would make me think it wasn't a club after all. But if it was, maybe you were playing with a bunch of mutes?

The dude to my right spoke up first. One other guy agreed but the dealer dealt the flop turn river so fast that it was hardly noticeable that there were 4 clubs out there. It was like he was just looking for an 9 or a str8 and that was it.The guy I was against was an old dude and almost never new what was happening. Just waits to see where the pot is pushed.I really could have caused a bigger stink but I figured the dealer continued to muck the cards and was dealing the next hand while the conversation was still going on. I really should have laid on the table naked until they gave me money.

[Yseguy 0]

Though one can argue that the dealer and casino are at fault, the poker player should have protected his cards in a way to prevent this situation. Especially if the dealer has a reputation for making mistakes or not having lots of experience in the job.

[jowest 0]

Though one can argue that the dealer and casino are at fault, the poker player should have protected his cards in a way to prevent this situation. Especially if the dealer has a reputation for making mistakes or not having lots of experience in the job.

Yep.Lesson learned. Sometimes we give dealers to much control. There was no need for him to bring our cards in and line them up like it was a televised tourny.What a ******.

[Dogpatch 2]

I second the hate crime. At the very least you should've called him a NDMF'er.

[TheCorporation3 0]

I really should have laid on the table naked until they gave me money.

LMAO, That made me laugh out loud.

[WhiteSpade 0]

I've noticed in this and other threads/responses of asking the casino to check the cameras to help remedy a situation.Does this ever happen? Has anyone asked a casino to check the tapes and had them check the tape?I only ask, because I've heard stories where people have asked and been told no.To the OP, it sounds like you got royally screwed.

I've seen them go to the cameras at Caesar's Palace after the pot had been pushed to the losing player. Two players had two pair (with one pair on the board) and the pot was given to the player with the higher kicker, not the lady with the higher second pair. The lady wasn't even the first to say anything. I was in disbelief as the losing player was grabbing the chips as fast as he was declared the winner. Another guy piped up really quick to what was going on and I agreed as did another. There were three of us fighting with the dealer originally as it was pretty shady and we'd expect better out of Caesar's. The woman then started flipping out and the floor came over. She wasnt even able to explain what happened but the floor went to security and then took her aside 20 minutes later. I'm pretty sure they hooked her up with more than just what she lost in the pot (in comps).

[FourFlusher 0]

I read about a guy at the Commerce, in a cash game, who had just rebought. I forget the number, it was like $500. A couple hands later, after not winning a hand, he gets all in and wins, and he magically has $700 in front of him. He had obviously palmed $200 and got them in play.Somebody called the floor and told them it was impossible for him to have $700 when he only bought in for $500.They went to the tape, and came back and took the cheat to the security room.