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wtf?? problems w fcp pokerroom.


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They need to fix this or they are going to have a problem attracting casual players.I understand it's one thing for them to be safe in giving money out to people, but hey how can they go about playing the safe game after they have already taken the person's money and just wont allow them to use it?
set up a neteller account, it's free and very easy
Well the problem is they already took my 100 bucks. Setting up a neteller account isn't going to get me my money back.
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So if you're already a Neteller member, you won't have to verify anything? Cause I've had to do that before and it was certainly a pain. I have neteller though so it might not be a problem.
If you use Neteller, you'll be fine. The verification process is used for credit cards because it's so easy to steal an identity using a credit card.
lol....and nobody can steal your identity when you fax over a copy of your driver's license AND your credit card. There could be some fishy people on the other end of that fax.
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So if you're already a Neteller member, you won't have to verify anything? Cause I've had to do that before and it was certainly a pain. I have neteller though so it might not be a problem.
If you use Neteller, you'll be fine. The verification process is used for credit cards because it's so easy to steal an identity using a credit card.
lol....and nobody can steal your identity when you fax over a copy of your driver's license AND your credit card. There could be some fishy people on the other end of that fax.
Yeah...in India...
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So if you're already a Neteller member, you won't have to verify anything? Cause I've had to do that before and it was certainly a pain. I have neteller though so it might not be a problem.
If you use Neteller, you'll be fine. The verification process is used for credit cards because it's so easy to steal an identity using a credit card.
lol....and nobody can steal your identity when you fax over a copy of your driver's license AND your credit card. There could be some fishy people on the other end of that fax.
Yeah...in India...
hey...i've seen people from India with the last name of O'Callaghan!
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They need to fix this or they are going to have a problem attracting casual players.I understand it's one thing for them to be safe in giving money out to people, but hey how can they go about playing the safe game after they have already taken the person's money and just wont allow them to use it?
set up a neteller account, it's free and very easy
Well the problem is they already took my 100 bucks. Setting up a neteller account isn't going to get me my money back.
Maybe then you could just cash it out via neteller. Not sure if that would really work.
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ummm, NETELLER, they are trying to protect against CC fraud, which is a huge issue for online gaming sites, if you don't want to give out your info more than once use NETELLER, I had no hassles depositing or withdrawing.

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ummm, NETELLER, they are trying to protect against CC fraud, which is a huge issue for online gaming sites, if you don't want to give out your info more than once use NETELLER, I had no hassles depositing or withdrawing.
if you use neteller, do you have to fax over all your info to them as well?
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So if you're already a Neteller member, you won't have to verify anything? Cause I've had to do that before and it was certainly a pain. I have neteller though so it might not be a problem.
If you use Neteller, you'll be fine. The verification process is used for credit cards because it's so easy to steal an identity using a credit card.
Ummm... Wouldn't having the following items make it very easy to steal some one's identity?1) Photocopy of credit card (front AND back)--> This gives a person your cc. number, expiry date, name, cvr number.2) A copy of some form of photo ID (front and back), such as a Driver'sLicense, passport, or national identity card; indicating your dateof birth. --> This gives a person access to needed "id" when they wish to use your cc.3) photocopy of bill (phone bill/ hydro bill etc.)By the way, what was it you needed to fax them to get your withdrawl processed... I forget...
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Yeah, most sites should be perfect after 48 hours....
not a site. its a skin. all the work was done except for a little ms paint.
Along with the cashier, support, casino, managing....
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The case of the disappearing moneyOk, I deposited $200 Cdn onto the site via credit card. I also had difficulty transferring money (having not faxed my life history to support yet...)Nevertheless, I wanted to play, so I decided to transfer the maximum $99 into my poker account, just to give the site a try. The transfer apparently worked, because under the My Account tab it says I have $99 in my poker account......but when I try to play real money, it says I have no money in my account.Cheers...?Merby

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The case of the reappearing moneyGood news. For whatever reason, it was just slow in appearing on my poker account. I was having difficulty getting money to "appear" on the online version of the FCP poker room, so I downloaded the software, logged in and... surprise! there was $99 in my account!Cheers,Merby

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Ummm... Wouldn't having the following items make it very easy to steal some one's identity?1) Photocopy of credit card (front AND back)--> This gives a person your cc. number, expiry date, name, cvr number.2) A copy of some form of photo ID (front and back), such as a Driver'sLicense, passport, or national identity card; indicating your dateof birth. --> This gives a person access to needed "id" when they wish to use your cc.3) photocopy of bill (phone bill/ hydro bill etc.)By the way, what was it you needed to fax them to get your withdrawl processed... I forget...
Ummmm, yeah, but then you get to sue everyone from Poker Room to FCP to Daniel himself ... and you can FIND these people. You may or may not win but at least you can find them! On the other hand, if sites don't do this kind of verification and someone gets your cc and/or identity stolen you're going to have NO IDEA where to even begin looking for them and it's over before it even gets started.
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Yes, you do. This is standard at almost every poker site.
I know that these sites don't use this: Party Poker, Paradise Poker, Pacific Poker, Ladbrokes, Expekt and VC Poker. Those are some of the biggest around (except for Stars) so "at almost every poker site" is exaggerated.
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Yes, you do. This is standard at almost every poker site.
I know that these sites don't use this: Party Poker, Paradise Poker, Pacific Poker, Ladbrokes, Expekt and VC Poker. Those are some of the biggest around (except for Stars) so "at almost every poker site" is exaggerated.
Party (well, Pay-Pro anyway) has been known to randomly ask for verification. Paradise, many Prima sites, and many Crypto sites have begun to do this more and more in recent months, although I don't think it's official policy yet. You may not see it because you already play there. This verification process is becoming more and more widespread and we'll probably see it become industry standard for new accounts in the next 12-18 months.Of course, Neteller has their own verification procedure so this is why sites don't require it when you use them as your payment method. It's also the reason why sites encourage using Neteller (and often offer deposit bonuses when using them), it saves them the hassle of verifying on their own.
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Please fax or email scanned images of the requested items, along with the attached Authorization form completed and signed.
THAT is what is scaring me! Recommending people to send their personal and confidential information by email is a serious misstep.Email is not encrypted in any way and this becomes an issue when anyone with a little computer knowledge can intercept any information that is sent over the internet. When people send credit card information from online shopping sites the information is sent using strong encryption which makes the information extremely hard to decrypt. But emails are sent totally unencrypted and therfore anyone who is tapping in on the information going to and from the FCP email server can read the information in them, including images, without problems.FCP suggesting email as a way of sending in ones credit card information shows a serious lack of technical knowledge and i seriously hope they erase that line from the verification message before someone with bad intentions picks this up and starts collecting credit card numbers sent to FCP...
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Of course, Neteller has their own verification procedure so this is why sites don't require it when you use them as your payment method. It's also the reason why sites encourage using Neteller (and often offer deposit bonuses when using them), it saves them the hassle of verifying on their own.
I don't like Netteller since I have to pay them to use their services, that's another 2-3% that is deducted from my winnings over the top of the rate my bank takes to convert dollars into swedish crowns...
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The case of the reappearing moneyGood news. For whatever reason, it was just slow in appearing on my poker account. I was having difficulty getting money to "appear" on the online version of the FCP poker room, so I downloaded the software, logged in and... surprise! there was $99 in my account!Cheers,Merby
I was able to transfer my $99 of my money over too. Still it's something they still need to fix. Wouldn't anyone stealing a credit card be depositing much more then a hundred bucks or so? I mean hell if I'm going to risk going to jail for credit card theft then I want to at least make it worth my while.
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Aside from the neteller issues, once you transfer money to the site, you again have to transfer it from "my account" to your "poker account" before you can play. goofy but I guess the casino accounts are different in some way.

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Aside from the neteller issues, once you transfer money to the site, you again have to transfer it from "my account" to your "poker account" before you can play. goofy but I guess the casino accounts are different in some way.
Yeah the difference is that the house can get all that money since casino games will get you broke eventually. That is also probably the reason why you can transfer your pending bonus to the casino account. That way you might spend your bonus on the casino so they don't have to pay you =)))
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