Scriptpro727 0 Posted February 22, 2009 Share Posted February 22, 2009 I'm really frustrated with these guys. I cashed out $1350 on Jan. 23rd & still haven't recieved a check. They say the check was mailed about a week later. Three emails sinced have asked me to wait a few more days. Should I be doing something other than getting them to send checks? What are you guys experiencing? Link to post Share on other sites
tbrick412 0 Posted February 22, 2009 Share Posted February 22, 2009 I've never had a problem in the past month, and I cashed out two seperate times for 600 each.they've both gotten here in about a week... very strange. Link to post Share on other sites
RsHwK 0 Posted February 22, 2009 Share Posted February 22, 2009 I'm really frustrated with these guys. I cashed out $1350 on Jan. 23rd & still haven't recieved a check. They say the check was mailed about a week later. Three emails sinced have asked me to wait a few more days. Should I be doing something other than getting them to send checks? What are you guys experiencing?With the number of checks that they handle everyday, I'm sure they are not immune to one being delayed or very slow. From my experiences they are very fast, but even the best customer service fails from time to time. Link to post Share on other sites
bbgun 0 Posted February 22, 2009 Share Posted February 22, 2009 I have never had a paper check take longer than one week from Stars. Granted, we are talking about a small sample size, but I did request two cashouts in late Jan/early Feb and received both within 5 days. Link to post Share on other sites
Suited_Up 2 Posted February 22, 2009 Share Posted February 22, 2009 Sounds like it got lost in the mail, like seriously. Link to post Share on other sites
WhatArunAA 0 Posted February 22, 2009 Share Posted February 22, 2009 Like i cashout on stars. Link to post Share on other sites
Money022 0 Posted February 22, 2009 Share Posted February 22, 2009 Sounds like it got lost in the mail, like seriously.I work in a department at work that issues thousands of checks each day. I'm amazed at how hard it is for people to understand that once a paper check leaves the hands of the issuer they no longer can do anything to help other than stop pay and reissue the check. If they said it was mailed and it's been that long I would request that they stop pay and reissue it.The first part wasn't a jab at you by the way. Just venting about work at the expense of your thread. Hijack over. Link to post Share on other sites
zoo 0 Posted February 22, 2009 Share Posted February 22, 2009 Stars has a cash out button? Link to post Share on other sites
jms451 0 Posted February 23, 2009 Share Posted February 23, 2009 Like i rape souls on stars.FYP Link to post Share on other sites
RsHwK 0 Posted February 23, 2009 Share Posted February 23, 2009 I work in a department at work that issues thousands of checks each day. I'm amazed at how hard it is for people to understand that once a paper check leaves the hands of the issuer they no longer can do anything to help other than stop pay and reissue the check. If they said it was mailed and it's been that long I would request that they stop pay and reissue it.The first part wasn't a jab at you by the way. Just venting about work at the expense of your thread. Hijack over.Very True, I've seen the way some post offices handle their mail. It's not the fault of the issuer if the check falls out of some bin at the post office and never arrives at its destination.PS, where are you from in Iowa money? Link to post Share on other sites
tbrick412 0 Posted February 23, 2009 Share Posted February 23, 2009 wait you both are from iowa too? cedar falls here Link to post Share on other sites
Vtlaxer09 4 Posted February 23, 2009 Share Posted February 23, 2009 I'm really frustrated with these guys. I cashed out $1350 on Jan. 23rd & still haven't recieved a check. They say the check was mailed about a week later. Three emails sinced have asked me to wait a few more days. Should I be doing something other than getting them to send checks? What are you guys experiencing? I've never had a problem in the past month, and I cashed out two seperate times for 600 each.they've both gotten here in about a week... very strange. I have never had a paper check take longer than one week from Stars. Granted, we are talking about a small sample size, but I did request two cashouts in late Jan/early Feb and received both within 5 days.must be really nice.FYPno thats wrong.. he was right the first time Link to post Share on other sites
Ex_Matt 0 Posted February 23, 2009 Share Posted February 23, 2009 I'm really frustrated with these guys. I cashed out $1350 on Jan. 23rd & still haven't recieved a check. They say the check was mailed about a week later. Three emails sinced have asked me to wait a few more days. Should I be doing something other than getting them to send checks? What are you guys experiencing?Thats strange because cashouts over 1000 are suppose to be fedex'd to your house. It should also be shipped the next day, and u receive it the day after its shipped. Below 1000 usually takes 10 - 14 regular days. Yes I have cashed out over 1000 before believe it or not. Link to post Share on other sites
FCP Bob 1,320 Posted February 23, 2009 Share Posted February 23, 2009 Thats strange because cashouts over 1000 are suppose to be fedex'd to your house. It should also be shipped the next day, and u receive it the day after its shipped. Below 1000 usually takes 10 - 14 regular days. Yes I have cashed out over 1000 before believe it or not.That's for Canadians not Americans. Link to post Share on other sites
Whatever 1 Posted February 23, 2009 Share Posted February 23, 2009 Below 1000 usually takes 10 - 14 regular days.I've never had a sub $1,000 check take more than 6 days with Stars. Link to post Share on other sites
stevielarson 0 Posted February 23, 2009 Share Posted February 23, 2009 Thats strange because cashouts over 1000 are suppose to be fedex'd to your house. It should also be shipped the next day, and u receive it the day after its shipped. Below 1000 usually takes 10 - 14 regular days. Yes I have cashed out over 1000 before believe it or not.Even to Canada Ive never had it take more than a week. Link to post Share on other sites
r0llin_game 1 Posted February 24, 2009 Share Posted February 24, 2009 yea, my 1k check i just got from stars took maybe a week to get there. Link to post Share on other sites
HubDub04 0 Posted February 24, 2009 Share Posted February 24, 2009 Have gotten a number of checks from Stars and FTP this year and haven't had to wait more than 1 week for any single one. Link to post Share on other sites
kobe2odom8 14 Posted February 24, 2009 Share Posted February 24, 2009 Have gotten a number of checks from Stars and FTP this year and haven't had to wait more than 1 week for any single one.nice life Link to post Share on other sites
RsHwK 0 Posted February 24, 2009 Share Posted February 24, 2009 nice lifeQFTIowa City here TBRICK Link to post Share on other sites
Fade2241 0 Posted February 24, 2009 Share Posted February 24, 2009 I had this problem one time with stars where it took them 5 weeks to get me a check and I seriously think it got lost in the mail by the post office. Just have them cancel the lost check and reissue another one and you'll be fine. Link to post Share on other sites
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