ffishh 0 Posted December 30, 2007 Share Posted December 30, 2007 Don't take their crap. viewsat has an HD PVR now. Captiveworks has one also... actually many Free to Air boxes offer the HD programming now.f Link to post Share on other sites
chrozzo 19 Posted December 31, 2007 Share Posted December 31, 2007 I have had DirecTV for probably 10 years. Friday I get an email from them saying that I need to contact them to upgrade my HD equipment for free because they are doing something that will make the current equipment useless where you won't be able to view their HD channels. So I call them and they say they need to replace my receiver and I tell them that I have 2 HD DVR's. I am then told that I can only get 1 upgraded for free and I will have to pay $300 to upgrade the 2nd one. I am obviously furious, ask to speak to someone else......same result. Send a couple emails and get the same canned responses. It just makes absolutely no sense to me.....business wise, ethics wise.....that even though I gave them double the business, I now am basically being held hostage and told, "unless you give us $300, you are out of luck". This is WAYYYYYY beyond the money to me. I am actually dumbfounded. I love DirecTV and I am still considering cancelling it over this. If there was another decent alternative, I would have already done it but on principle, I might do it anyway.So I have 2 questions:Am I crazy for being livid over this?Next course of action?my advice to you.......is to start drinking heavily(that, or bomb the DirecTV station) Link to post Share on other sites
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